Privacy policy

Privacy Policy

Last updated: June 11, 2025

This Privacy Policy describes how Orchard, operated by Supergalactic Brands (“SGB”), collects, uses, and discloses your personal information when you visit or make a purchase through our website (the “Site”), or otherwise interact with any of our products, services, or affiliated brands (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and use of your personal information as described below. If you do not agree with this Privacy Policy, please do not use our Services. These statements have not been evaluated by the Food and Drug Administration.


Scope of This Policy

This Privacy Policy applies to all customers, users, and visitors of enterorchard.com and extends to your interactions with any affiliated brands or platforms operated by SGB, including but not limited to:

  • Orchard

  • Sano Gardens

  • Utopian Threads

  • Herb & Lou’s

  • Emjay Depot

By opting in to marketing, email lists, purchases, or communication through any one of these Services, you consent to communications from all brands and affiliates within the SGB family. You may manage your preferences at any time.

Personal Information We Collect

We may collect or process the following categories of personal information:

  • Identity & Contact Info: Name, email, phone, billing/shipping address

  • Payment Details: Payment method, transaction ID, purchase history

  • Account Info: Login credentials, preferences, settings

  • Browsing & Device Data: IP address, browser, session data, cookies

  • Communications: Emails, texts, support inquiries, reviews

This data may be collected:

  • Directly from you (e.g. orders, form submissions)

  • Automatically (e.g. cookies, Shopify tracking)

  • From third-party integrations and service providers

How We Use Your Information

We use your personal information for the following lawful and legitimate purposes:

  • Fulfillment: Processing and delivering your orders

  • Customer Support: Answering questions, managing returns

  • Marketing: Sending promotional emails, SMS, and custom ads across Orchard and all SGB brands

  • Security: Preventing fraud, securing user accounts

  • Legal Compliance: Satisfying regulatory obligations

You may opt out of marketing communications at any time, but by submitting personal information through our Services, you are opting in to shared marketing across all SGB-owned brands.

Opt-In Consent Across All SGB Brands

By:

  • Creating an account

  • Making a purchase

  • Submitting a form

  • Signing up for SMS/email

  • Participating in promotions

you are providing express consent to receive communications from all Supergalactic Brands (SGB) entities, including their individual brand verticals.

You may withdraw this consent or limit brand-specific communication at any time using:

Sharing of Personal Information

We may share your information with:

  • Shopify (our e-commerce host)

  • Marketing Partners (for personalized ad delivery)

  • Shipping & Fulfillment Providers

  • SGB Affiliate Brands for cross-promotional purposes

  • Law Enforcement or Regulatory Authorities, as required by law

Shopify may use data across its merchant network to personalize services and improve platform safety. To understand Shopify's role, visit:
Shopify Privacy Policy
Shopify Privacy Portal

International Transfers

Your personal data may be transferred, processed, or stored outside your home country, including the United States. Where required by law, we use Standard Contractual Clauses or equivalent mechanisms.

Children's Privacy

Our Services are not intended for individuals under the age of 18 (or under the age of majority in your jurisdiction). We do not knowingly collect personal data from children.

Your Rights

Depending on your location, you may have the right to:

  • Access or correct your data

  • Request deletion

  • Object to processing

  • Withdraw consent

  • Opt out of “sale” or “sharing” for targeted ads

California and certain other jurisdictions recognize Global Privacy Control signals, which we honor on our website and apply to your profile if possible.

Data Retention & Security

We retain your information only as long as necessary for our business purposes or as required by law. While we use commercially reasonable measures to protect your data, no system is perfectly secure.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before submitting information.

Policy Updates

We may update this Privacy Policy to reflect legal or operational changes. If we make material changes, we’ll notify you via email or our website.

Contact Us

If you have questions or would like to exercise your rights, please reach out:

📧 Email: info@enterorchard.com
📞 Phone: (619) 663-5286